Where do Facebook business messages go?

To see your Page’s messages: In the top left of Facebook, tap your profile picture. Tap Pages, then go to your Page. Tap Inbox at the top of the Page.

Where do done messages go on Facebook Business Suite?

If you have some messages/posts/comments you do not wish to see in your inbox, just mark them as ‘Done’. These messages don’t get deleted. You can view them anytime by clicking on ‘Done’ from the Inbox drop-down menu. You can also move them back into your inbox by clicking on ‘Move To Inbox’.

Why can’t I see my messages on Facebook Business Suite?

If you are not getting any notifications from Facebook, make sure your email address is current and listed correctly in your Facebook account settings. Click the “Account” drop-down menu and choose “Account Settings.” Click the “Email” section to view your verified email addresses.

How do I get messages from my Facebook business page to Messenger?

#1: Enable Messages on Your Page

To turn on Messenger for your page, go to Messages under General Settings and then click Edit. Select the option to allow messages to your page, and click Save Changes. Be sure to enable Messenger so customers and prospects can contact you.

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Why can’t I see my messages on my Facebook page?

If you can’t see your messages or you’re getting a “No internet Connection” error, you can try: Updating to the latest version of Messenger. Quitting and reopening the Messenger app. Checking your Wi-Fi or internet connection.

Where is the done folder in Business Suite?

You can find the Done folder by opening the Inbox from the inbox icon on the toolbar. You can view your own “Done” messages by clicking on “My Inbox” and then toggling to “Done.”

What happened to my Facebook messages?

Click on the messages icon. Click on “see all” on the drop-down menu. On the messages screen, look in the top left corner, just below “Facebook.” You’ll see “Inbox” and just to the right of it you’ll see “Other” in grey. Click “Other,” and your lost messages will display.

How do I view messages in Business Suite?

Business Suite Inbox lets you: Read and reply to messages: See all your messages from Facebook Messenger and Instagram Direct in the Messages section of your Inbox. You can choose to see your messages together or click each platform’s name to filter messages by platform.

Why does Facebook Business Suite say I have messages?

Facebook users can send Messenger requests to connect. … Those Facebook system notifications can often be the cause of the glitch that causes the unread message badge to show on the Facebook mobile app. This irritating issue is often caused by the use of Facebook emoticons, sentiments, and feelings.

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Why can’t I see my business page on Messenger?

Make sure Messenger is enabled

But here’s how to double-check: Go to your page’s General Settings. Next to Messages, make sure “People can contact my Page privately” is checked on.

How do I find Facebook support messages?

You must be logged in to your personal Facebook account to access your Support Inbox.

  1. Click on the arrow symbol at the top right of your Facebook home screen. Click Support Inbox. …
  2. The Support Inbox lets you view a history of your reported items. You can right-click the item type (comment, share, photo, etc.)

Can Facebook pages send messages?

When messaging is on, a moderator, editor or admin can send a private message from the Page to anyone who’s sent the Page a message. Private messages can also be used to respond to comments on a Page’s post. Keep in mind that Pages can’t send messages to other Pages or to people who have blocked the Page.

How do I see my Facebook messages on my desktop?

The easiest way is to head to Messenger.com. On the desktop, this site acts as a messages-only portal. If you open it on your mobile browser, though, the site will redirect you to downloading the Messenger app.

Why has my Messenger conversation disappeared?

The person who started the conversation could have deleted the conversation and it would disappear. Or one of the admins for the conversation, if there is one. It could also be that you were removed from the conversation. This would also make it look like the conversation disappeared.

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